BluZinc have been recommended and selected to provide a retained recruiter search & career service for Soundview Communications, Inc. Based in Norcross, near Atlanta, and established since the early 1990s, with a history in health publishing the Incorporations highly successful brands include:
- Advanced Bionutritionals
- Second Opinion Newsletter
- Women’s Health Letter
- Nutrient Insider
Committed to bringing people health and wellness solutions from an alternative and even contrarian perspective. Products include information like newsletters, books and reports; dietary supplements like vitamins and herbs; and skin care. Our customers are health-minded individuals receiving communications using direct response channels like direct mail, internet, newspaper, and radio.
Products are written and formulated by doctors using natural ingredients that have been shown to work in scientific studies.
Are you an Awesome Customer Service & Fulfillment Manager near Atlanta? Future Director?
This isn’t just a job, it’s a brilliant career move reporting to the CEO
Some of the most important characteristics we need our ideal new hire to demonstrate:
- Strategic yet very hands on; inspires people; manages change
- Strong background in telephone, mail order, email, digital, eCommerce customer services
- Risen up the ranks from being a brilliant agent or service representative to leader who knows when customer issues are fully resolved and how to delight them every time!
- Well developed, end to end managerial and visionary leadership skills
- Has thrived in a small – medium size organisation in a similar industry and/or passionate about these produces on a personal level
- Has managed customer service, shipping, fulfillment with internal teams and external contact centres
- Understands the challenges of a USA nationwide consumer base (and possibly international)
- Will evaluation systems and process, retain and grow best practice, introduce new methods
- Will make the most of the current technical infrastructure and suggest improvements in the longer term
- Affective and enjoyable senior stakeholder management skills
- Excellent communicator in all mediums
With a total company headcount of 20 and around 1/3rd being in your future team, the organization is highly profitable, and growing through reinvestment, leadership, products and customer satisfaction!
For further information visit our Careers Page or Open the Apply Now Form. We will review all applications carefully and contact candidates within the next 10 business days if they have been selected for their 1st stage interview with BluZinc. The Chairman and CEO will be available in the near future to meet with candidates shortlisted as a natural fit for this excellent career move.